Billing and Contract Administrator

ID 2021-1987
Job Locations
Job Post Information* : Posted Date
1 day ago(10/25/2021 3:21 PM)
Job Post Information* : External Company URL

Company Name

ZOLL Data Systems


ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.


Job Summary

As a Contracts Administrator, you are an essential member of the Accounting Operations Team. You will process and interpret assigned contracts, build strong, lasting relationships, address account issues, and provide an exceptional customer experience with every interaction.


  • Perform accurate and timely processing of complex SaaS and software contracts in Zuora, ensuring established deadlines are met
  • Manage and administer assigned contracts, maintaining a thorough understanding of each contract
  • Interpret and evaluate invoices in order to provide excellent and accurate customer support
  • Analyze and address customer concerns via phone and email, using analytical, problem solving, and research skills to manage account issues through resolution
  • Other job-related duties as assigned



  • 1+ year(s) of experience processing contracts in a professional, team environment
  • Advanced knowledge of Excel
  • Passion for “digging into the details”, researching data, and taking the initiative to validate data and make recommendations based on findings
  • Excellent work ethic, able to multi-task and manage to deadlines without compromising detail and accuracy
  • Collaborative with a desire to work in a team-oriented environment
  • Service oriented, able to build partnership with internal and external stakeholders
  • Excellent communication skills both written and verbal



  • BS in Finance, Accounting or related field
  • Experience with Zuora and Salesforce
  • SaaS and/or Software contract knowledge


The salary range for this role is $55,000-$65,000 annually. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.


Perks & Benefits

ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contributions and hard work. Additionally, we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service, social events, and much more! Our benefits package includes 401(k), medical, dental, vision, life, AD&D, flex spending accounts, STD/LTD, Paid Time Off, and tuition assistance.


ZOLL appreciates and values diversity. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, gender identity, genetic information, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.


ADA: ZOLL will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.


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