ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.
This isn’t your average Tech Support role - every day is unique and challenging as we support ZOLL Data Customers: Medics, Firefighters, Dispatchers, and Medical Billers. To thrive in this role, you must be a patient and empathetic listener, collaborative and proactive problem solver, and have a thirst for knowledge and professional growth!
Successful candidates will have access to an extensive training program on our applications and their use in the industry, and on-the-job training classes to further their skill set. We have an informal environment that allows for relationship building and a fun team comradery.
Understanding of Network Environments- connectivity, IP Addresses, HTTPS, trace routes, etc.
Experience with remote access tools
Familiarity with relational databases
Industry experience working with or as a Medic, Firefighter, Dispatcher, or Medical Biller
ZOLL Technical Support hours of operation are 6:00 AM to 6:00 PM MDT. Support technicians are expected to work a 40-hour work week.
The salary range for this role is $25.00 - $28.00 hourly. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and location.
Perks & Benefits
ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. We have stocked kitchens, free daily organic fruit delivery, an on-site fitness center and cafe, dry cleaning service and much more! Our full benefits package includes insurance on day 1, 401(k), PTO, and tuition assistance.
ZOLL appreciates and values diversity. We do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, gender identity, genetic information, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
ADA: ZOLL will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.