Technology Risk Compliance, Head of Sales Support

Job Locations US-CO-Broomfield
Regular Full-Time


ZOLL Data Systems is a leading digital health technology company servicing the needs of medics, firefighters, and other lifesavers. Our healthcare cloud-based technology solutions lead the industry in providing mission critical service to industries that provide life-saving services.  We have the resources and stability of a large company, but the nimbleness, ambition, and determination of a startup, because we used to be one.  Our vision is to improve lives through transformational People and Products.  


The ZOLL Technology Risk Compliance team is hiring for a Head of Sales Support to join the as the the internal/external customer SME on compliance of ZOLL’s solutions. This role would oversee and provide hands on support for ISO 27001 and HITRUST implementations, this role will also include responsibility for all relevant regulatory, commercial and organizational technology compliance requirements including PCI, GDPR, HITRUST, ISO 27001, NIST 800-53 & SOC Type 2.


Perks and Benefits: ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally, we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service, social events and much more!  Our benefits package includes 401(k), medical, dental, vision, life, AD&D, flex spending accounts, STD/LTD, Paid Time Off and tuition assistance.


  • Act as point of contact for internal members of the Sales team who need compliance support.
  • Lead external client calls regarding compliance of ZOLL products and solutions
  • Formalize intake process for Security Questionnaires, Contract Reviews, and formulate standard responses.
  • Create a consolidate ZOLL compliance framework that maps to multiple compliance frameworks.
  • Maintain an inventory of all regulatory, commercial and organizational technology compliance requirements e.g., PCI, GDPR, HITRUST, ISO 27001 & NIST 800-53, SOC2
  • Identify the associated IT compliance control gaps and oversee the documentation, implementation and testing of the entire IT compliance control portfolio.
  • Maintain an IT compliance issue management tracking and resolution process that will address known issues, according to severity and potential impact to the organization
  • Ability to design, communicate, and implement compliance structures to enable the organization to effectively create applications that support regulatory and statutory compliance
  • Evaluate existing applications and products to determine existing levels of compliance and recommend changes
  • Create, maintain, and review IT Security policies for regulatory and statutory compliance
  • Works with audit and other security/compliance organizations to ensure cross-team communication in support of compliance issues.
  • Coordinates IT implementation of compliance activities
  • Effective written and oral communication with multiple levels of leadership involving both the business and technical sides of the company.
  • Conduct necessary IT compliance control monitoring and testing activities to determine the effectiveness of the controls.
  • Drive remediation of IT compliance control deficiencies with various IT and non-IT partners
  • Coordinate the investigation of any potential unlawful or fraudulent action related to IT compliance, such as the intentional release of privileged information or a related security breach.


Required Education and Experience:

  • BS degree or equivalent in Computer Science, Electrical/Computer Engineering or related engineering or science discipline
  • 10 years of IT Compliance experience, 5 years in healthcare; 3 years of management experience
  • Hands on experience with successful ISO 27001 implementation and certification
  • Knowledge of industry specific legal and regulatory requirements GDPR/HIPAA
  • Strong communication skills (written and oral), particularly with government/legal agencies and external/internal auditors.
  • Demonstrated ability to apply IT-related knowledge and experience in solving compliance issues.
  • Excellent knowledge of technology environments, including information security, encryption methods and privacy-based solutions.
  • Demonstrated understanding of data processing, hardware platforms, enterprise software applications and outsourced systems.
  • Understanding of computer systems and integration capabilities.
  • Solid understanding of project management principles.
  • Ability to translate understanding of the organization's goals and objectives into compliance requirements

Preferred Education and Experience:

  • FDA Pre and Post-market Guidance on Cybersecurity for Medical Devices.
  • Certifications such as CISM, CISA, CISSP, Global Information Assurance Certification (GIAC) or CompTIA Security+ Certification


ZOLL Data Systems appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 


ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed